HfS recognizes AntWorks as “The Most Innovative RPA Provider”.

Here’s why. The term Robotic Process Automation (RPA) has been disrupting the role of technology at enterprises across the world. It is fast replacing humans in performing repetitive and menial tasks, helping clinics and hospitals to deliver better patient care, and even taking on customer facing roles to offer fresh, convenient and delightful user experiences. While the concept of RPA may appear complex to many, the benefits of this platform are far greater than any other innovation in digitization. Today, there are several players in the RPA market offering multiple solutions for diverse industries. But, in a world thriving with potential and competition what drives AntWorks forward? How does it adapt? And more importantly, what makes it unique? Well, these are some of the questions we had asked ourselves before entering the RPA race and the recent recognition from Horses for Sources (HfS), the leading analyst authority and global community for business operations and IT services, is the result of our innovations set in the right direction. At AntWorks, we are all about helping organizations tap the power of technology to go beyond planning, organizing, allocating, directing and controlling their functions, thanks to new-age devices, better connectivity and boom in data portability. This inspired us to develop an end-to- end RPA solution powered by Artificial Intelligence, Cognitive Computing and Fractal Science, which offers all the building blocks needed for an organization’s automation and transformation journey. Imagine a scenario where a small software bot is able to manage global operations, log events and initiate the required response in real-time from any remote location. Such a bot, in effect can support...

Are you settling with Your current PM and EHR software because you’re scared of the Training and Implementation of another software?

Being in healthcare technology for 39 years, we know how it goes when providers decide to make decisions solely on price and not consider options that provide the most value to them and their staff. The largest differentiator for AntWorks Healthcare in these circumstances is always going to be service. First, look at the implementation plan; are they putting the expectation on the practice to do the setup and configuration items and then promising to “walk you through it?” The old saying of “if it sounds too good to be true, it usually is” certainly applies here. Sure, they may offer free implementation and support services or give video training modules and pdf resources to learn the system on your own, but doesn’t having a live implementation specialist with you every step of the way seem less painful? Vendors offering cheaper models can rarely offer same day service. From both an implementation and a support point of view, if you have questions, you may get a response in a couple days. I have even seen companies that offer completely free implementation & training for 90 days; stay away! Not only are you paying for it in your monthly subscription, but with their service model, one can rarely finish an implementation in that period, leading to additional costs being passed on after that period. Some vendors will make you register for training sessions and it’s not the 1 on 1 personal training that you would get through the AntWorks implementation. From the project kick-off through the go-live and on, our clients are given complete access to their Training & Implementation...

It truly was a matter of luck. Complete luck, with no other explanation.

Let me paint a picture: It was my junior year of college and I had no career direction or any idea what I wanted to do after graduation. I headed to one of my favorite professor’s office to ask a few questions, and before I could get a word in he said “Do you want a cool internship for the fall?” Next thing I know, I am in a conference room wearing jeans and a polo shirt talking over my resume with 2 representatives from Benchmark-Systems. I was completely unprepared to interview on that day, but to my surprise, it went exceptionally well; we talked about skills I had acquired over the years and what I had been involved in at school. I was able to be completely transparent in that I had no idea what I wanted for my career. I walked out of the room dumbfounded by how personable and genuine these people were, and was eager to hear back as to what the next steps might be. Fast forward 4 months and it’s the fall semester of my senior year and I am starting my Sales & Marketing Internship with Benchmark-Systems. I did not have much experience in sales or marketing, but I was certainly willing to give it a shot and see how things went. Immediately, not only did this internship have me stepping out of my comfort zone to do lead generation and run marketing campaigns, but I was able to gain my first-ever experience in a corporate culture. It was nothing like what I expected; it was actually fun! We had a few...

AntWorks Healthcare was just recently endowed the honor of being named a Leader on the 2017 FrontRunners quadrant for mental health software for EMR!

This is good, right? Very much so! Let’s take a look at what this award means for our company. First, every product must pass strict entry requirements. They are all scanned for a minimum rating score and minimum reviews. They must offer a core set of functions to their clients such as charting, order entry, and decision support. From there, these 150 products compete to become the top scorers and only the best come out with their name on the quadrant. FrontRunners evaluates software products for top-performing qualities. In this case, 150 products were put in a pot and assessed for capability and value in the Mental Health EMR software field. Every product that comes out on top offers a balance of capability and value such as how much the product can do and whether they’re worth the price/cost. This balance is held high by top contenders and makes them stand out in the market for small business software success. The scores are based mostly on reviews of the product made by real users of the software. The rest of the score is determined by product performance details such as the different features they offer and how many customers they have. To become a Leader on FrontRunners quadrant, a product must be all-around strong offering a wide range of features and highly valued by customers. Being named a Leader in Mental Health EMR Software is an achievement for multifaceted products to shine We are honored to be a named a leader in this specialty, as this is a very dominant chronic condition in the US, and we believe in...

“But we’ve always done it this way before….”

Sometimes called “the seven most expensive words in business”, this phrase is one that seems to be the chief operating philosophy of many organizations, including the business side of your medical practice.  At its root is the general fear of change and the comfort we all seem to take from familiar things.  The other phrase you might hear related to this same idea is the old “if it ain’t broke, don’t fix it” line, which again is about not making changes because things are “good enough”.  Of course the problem with these mindsets is there are binary – either something is fine/working or it is a complete disaster/broken.  The truth is much more nuanced. Take the business side of running your medical practice.  You are making appointments, seeing patients, sending out claims, depositing insurance checks, doing follow up, billing patients, giving financial reports to the doctor and have been doing those tasks for years.  Your practice is still in business, so clearly whatever you are doing isn’t broken right?  The actual answer is most likely a resounding “maybe”. Yes, you are making appointments, but how often do patients miss their appointments and available time on your doctor’s scheduled goes unused?  Or how long does a patient typically have to sit in the waiting room before the doctor sees them (or complains to the front desk staff and storms out)?  How often do elderly patients need help filling out paperwork for ten minutes just to get checked in?  What percent of your copayments are being collected at the check in window?  How many claims are getting rejected due to insurance...